Our Vision

Our company is built by a multidisciplinary team of innovators and visionaries with a profound business insight and clear vision of becoming the world’s best luxury footwear and accessories production office for private labels and boutiques.

With a deep understanding of the industry’s many business models and trends, we managed to come up with a formula for our partner brands and boutiques to effortlessly connect with a cluster of luxury goods manufacturers, suppliers and providers of bespoke services, otherwise only achievable using proprietary infrastructure.

Our funding and price philosophy

We strive to keep our service rates and production margins as low as possible.

This is at the very heart of our core values and our main goal is passing our partners all benefits and price reductions we can accomplish, either by achieving large production volumes at the factories, improving our internal strategies and logistics, or negotiating discounts with suppliers. As a production office, we chose the SaaS (Software-as-a-Service) model to fund ourselves. Thanks to our partners monthly memberships (95 EUR / month)* we are able to keep running and improve our production infrastructure and services. *Monthly membership is only required for Made-to-Order production (single pairs). Partners that are only interested in BULK / Ready-to-Wear batch production are not required to be enrolled in the MTO membership program.

An exclusive group

We have partnered with hundreds of luxury boutiques, and ensured that each of them shares our values in the industry. We expect this number to slowly grow up to the 300 mark during next year.

Our partners have full access to our made-to-order and bulk production infrastructure to produce (under their own brand) dozens of different shoe styles, shirts, suits and accessories like belts, handbags, travel bags, small leather goods, etc.  These styles have been meticulously crafted and developed over the years and are ultimately produced using our vast repository of raw materials, which is kept in stock at our facilities.


+600

Active partners enrolled in our MTO program

+2000

Parcels shipped each month

+75

Base styles, customizable for MTO production

+45

Countries with active customers

Dozens of Styles. Hundreds of Materials. Billions of Design Combinations. Produce Made-To-Order items with us using your private label. We offer a full array of styles and raw materials for you to create your own designs: shoes, suits, shirts, belts, bags and other small leather goods (cigar cases, phone covers... etc). We can also design and produce custom styles for you, which will be scanned into 3D format and uploaded to your designing platform!

Filling the gap

We provide a full array of additional services and products to complete our production offer: customized shoe trees, shoe care kits, manufacturing clips, 360 product videos... etc

We make it easy for our partners to access this large net of suppliers, producers and service providers, which again, are offered at off-market rates with the main purpose of helping brands create end-customer engagement and attraction, ultimately aiming for an increased sales volume on their side.


These additional services and products fill the gap between traditional and modern private label manufacturing.

Improvements & investments

Continuously pushing the boundaries

We are continuously improving our processes and services, developing new products and investing resources on finding new and better suppliers to accomplish our purpose.  Augmented reality, feet scan applications, MTM insole measurements... All future tech releases and developments as well as new tools and products, will be made available to our current partners.

Our valued know how

Our company’s key staff members have all been deeply involved in the industry for more than 20 years, working as sales directors, production managers, designers and tech consultants in US and Europe.

This multidisciplinary group of people created the appropriate environment to combine the experience from their own brands and companies to build Bespoke Factory Group as the world’s best production office. Our team has managed to gather years of feedback and inestimable know how by iterating through a continuous loop of improvements through the years. This process resulted in a deep understanding of what brands and private labels need and how they need it.


It is worth mentioning that this extense know how is not limited to the brand’s side. The most  difficult task has been to find the right approach for the supply chain: producers, suppliers and service providers.Maintaining this supply chain scalable, streamlined and operative to serve our partners is our top priority and our main asset.

The SaaS model

We opted to offer our services using the SaaS model (Software-as-a-Service). Our partners not only have access to our design, production and logistics infrastructure, and the combined know-how and experience of our company but also are granted full access to our custom tools and platforms, all private labeled with their brand. Thanks to our partners monthly memberships we a are able to keep running and improve our bespoke infrastructure and services.

Designing Platforms

Our 3D Designing Tool, the Get Inspired Platform and the Ready-to-Wear Gallery, all private labeled for each partner, are the perfect showcase to engage with end-customers and a seamlessly way of placing custom orders at the boutique. Furthermore, they show the immense customization capabilities offered by our production office. This curated software package has been continuously developed and improved during the last 16 years, resulting in the world’s best 3D designing tool and a state-of-the-art production control panel for modern private label manufacturing. And we keep improving it on a weekly basis.

Maintenance

Our SaaS package is a comprehensive, cloud based, totally unmanaged and scalable application, accessible from any web browser. Constant maintenance and updates on our servers are required to keep it working properly. These maintenance is silently conducted by our tech team in the background, achieving a 99,99% service uptime. We also maintain a complete set of documentation and tutorials of our services, to help our partners understand the full potential of our tools and services.

Personal Support

Given the extension and complexity of our tools and services, one of the key aspects of our service is our support team. On one side, a personal account manager or “mentor” is specifically assigned to each new account. The mentor is the key contact point between us and our partner, and addresses any issue or concern they may have. On the other side, our support ticket system and live help will take care of all special requirements and daily issues you may encounter. A constant and fluid communication between us and our partner is needed to make this partnership succeed: adding custom styles, creating personalized embroideries, designing custom themes, integrating our tool on their existing e-Commerce, etc. Special and individualized attention is required to cover all aspects of our private label manufacturing offer, and we strive to give it the appropriate attention.